Brand Maven LLC Privacy Policy

Effective Date: 9/19/2024

At Brand Maven LLC (“Brand Maven”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data. It also outlines your rights regarding your personal information under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

We encourage you to review this Privacy Policy to understand our practices fully. By interacting with our website, services, or communications, you consent to the collection and use of your personal data as described here.

1. Who We Are

Brand Maven is a U.S.-based consulting firm operating under the Brand Maven LLC group of companies. Depending on the nature of the services provided and the location, different entities within Brand Maven may act as the data controller for your information.

For a complete list of our entities, please visit this link.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Personal Information: Your name, job title, company name, email address, phone number, and other contact details.
• Technical Data: Your IP address, browser type, operating system, and information about your interaction with our website.
• Marketing Preferences: Information regarding your preferences for receiving marketing communications from us.
• Sensitive Data: If you visit our premises, we may collect data such as dietary restrictions or accessibility needs.

We do not collect any special categories of personal data unless explicitly necessary, and we will always request your consent for such processing.

3. How We Collect Your Data

We collect personal data through several methods:

• Direct Interactions: You provide data directly when you communicate with us, submit forms, register for events, or use our services.
• Automated Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your device and browsing behavior. For more information on our use of cookies, please refer to our Cookies Policy.
• Third-Party Sources: We may receive information about you from third-party sources, such as partners or public databases, to help provide our services or comply with regulatory requirements.

4. Why We Use Your Data

We use your personal data for various legitimate purposes, including:

• Service Delivery: To provide consulting services, fulfill contracts, and deliver relevant content tailored to your business needs.
• Recruitment: To process job applications and manage the recruitment process.
• Legal and Regulatory Compliance: To meet legal obligations and comply with applicable laws.
• Marketing Communications: To send you promotional content, newsletters, and service updates, provided you have given your consent or where it is otherwise permitted by law.
• Security and Fraud Prevention: To safeguard our business, clients, and website from fraud, breaches, and other security threats.

5. Legal Basis for Processing Personal Data

We process your personal data under the following legal grounds:

• Legitimate Interests: We process personal data as necessary to conduct our business, provided it does not infringe on your rights and interests.
• Contractual Necessity: We process data to fulfill our contractual obligations to you.
• Consent: Where required by law, we rely on your explicit consent to process personal data, especially for marketing purposes.
• Legal Obligations: We may process your data to comply with applicable laws, regulatory requirements, or government requests.

6. Data Sharing

Your personal data may be shared with:

• Brand Maven Group Companies: For internal business operations and shared services like IT and human resources.
• Service Providers: Third-party vendors that provide services such as data hosting, analytics, and marketing assistance.
• Regulatory Authorities: We may disclose your personal data when required to comply with laws or regulations, including regulatory reporting obligations.

We do not sell personal data to third parties.

7. International Data Transfers

When transferring personal data outside the European Economic Area (EEA) or other regions with data protection laws, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other approved mechanisms, to protect your data during transfer.

8. Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security reviews, and secure data storage systems.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable precautions to minimize risks.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Specific retention periods vary based on the nature of the data and its intended use.

Once the retention period expires, we securely delete or anonymize your data.

10. Your Data Privacy Rights

You have the following rights under applicable data protection laws:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectify: Correct any inaccuracies in your personal data.
• Right to Erasure: Request the deletion of your personal data in certain circumstances.
• Right to Restrict Processing: Limit the processing of your personal data where applicable.
• Right to Object: Object to certain types of processing, such as direct marketing.
• Right to Data Portability: Request the transfer of your personal data to another service provider.
• Right to Withdraw Consent: Opt out of marketing communications or withdraw any consent you have previously provided. Mobile information will not be shared with third parties for marketing purposes. To opt out, text STOP.

To exercise these rights, please contact us at privacy@brandmavenconsulting.com.

11. Minors’ Data

Our services are not intended for individuals under the age of 16. We do not knowingly collect or sell personal data from minors without explicit parental consent.

12. Complaints and Disputes

If you have any concerns about our use of your personal data, you have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first at privacy@brandmavenconsulting.com, so we can address your concerns directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or legal obligations. Any significant changes will be communicated via email or an alert on our website. The date at the top of this policy indicates when it was last updated.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
 
Email: privacy@brandmavenconsulting.com